Frequently Asked Questions
Your guide to a seamless shopping experience with Sudathi.
What is Sudathi's standard shipping timeline?
We typically process orders within 24-48 hours. Domestic deliveries usually arrive within 5-7 business days, while international shipping may take 10-15 business days depending on the destination.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a unique tracking number and a link to our courier partner's portal to monitor your package in real-time.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for products that are unused, unwashed, and have all original tags intact. You can initiate a request through our 'Returns Center' on the website.
Are the colors of the products accurate on the website?
We strive to represent colors as accurately as possible. However, due to photographic lighting and different screen calibrations, slight variations between the digital image and the actual product may occur.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes within India. For international orders, we only accept prepaid payments via credit/debit cards, PayPal, or net banking.
How do I ensure I select the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements with a well-fitting garment you already own to ensure the perfect fit.